Maintenance Statistics
At Dataphone our reputation is built upon what we deliver rather than what we promise. We are very proud of the level of customer service which we provide to our customer year after year. The graphs below show the maintenance response times over the past 5 years. Despite the obstacles that we all encounter from time to time including fuel rationing, sever weather conditions and terrorist activity, we consistently deliver a great service. To discuss how we can provide you with a better service than you currently receive please call us free on 0800 111 6966.
Maintenance Contact
Did you know?
● 1.5 working hours is the average time it takes us to repair major system faults
● In 2009 we fixed 94% of all major system faults within 4 working hours.
● 20% is the average amount we save our customers per year when they route calls via our network service *subject to annual call spend
● 98% of our customers purchase additional products and services after the initial telephone system installation
● 25% of our staff have worked for Dataphone for over 10 years CLICK HERE to view our Equal Opportunities Policy
● 80% of our customers opt for email billing for their telephone calls and line rentals and therefore helping us reduce our impact on the environment
● Dataphone is part of the Datasharp Group of companies which provides telephony services to customers throughout the U.K.