Siemens route to market is via regionally based Resellers who supply and maintain our range of products. Our ‘Go Forward’ accreditation program ensures that Resellers are trained to the highest standards and are able to provide the levels of after sales services that Siemens require for its customers.

I would like to assure you of the strength of the relationship between Siemens Enterprise Communications and Dataphone Communications, Dataphone have a long term strategic Partnership with Siemens and have worked closely with us to achieve the highest level Premier Accreditation in our Go Forward Partner Programme. The Go Forward accreditation scheme is based on the technical skill sets of our Partners rather than their business volumes.

The Go Forward Partner programme ensures customers of Siemens Enterprise Communications receive consistently high levels of service by requiring partners to ensure that all technical and sales staff are trained to the highest level on all HiPath applications. Partners are required to undertake on-going training and are audited by Siemens on an annual basis to ensure that pre and post sales service delivery standards are maintained.

Working through partners such as Dataphone Communications, Siemens can ensure that you receive a more localised and personal service. As their Account Manager I work very closely Dataphone on a day to day basis.

Narendra Patel. Account Manager February 2010
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