The PMS manages your in-house guests and front desk operations from check-in to check-out by: Printing sign-in sheets (registration cards) in advance or during the check-in process. These are customizable and require no special forms. Quickly check-in guests and provide front desk clerks with the opportunity to "up-sell". Splitting a folio up to four ways to handle simple shares and/or separate charging of extras. The Rate Adjustment Wizard makes rate adjustments quick and easy, even for long stays. Best of all, the guest will always get a "clean" folio as if everything were done correctly from the beginning. Maintaining a full audit trail for all financial transactions, as well as all check-ins, check-outs, and room moves. For your regular guests, create a roll-over reservation at checkout with just a few clicks. Retaining "unlimited" guest history for reprinting folios and even making adjustments. Easy shift changes with "deposit report" for employee drops, as well as automatic over/short accounting. The PMS also has a wealth of features to make your day-to-day operations more efficient. Import the existing data you already have to get up and running quickly with your new PMS. Guest profiles, city ledger/direct bill accounts and invoices, as well as travel agent information can be imported with the Import/Export Wizard. Quickly locate guest information with the powerful and easy Find feature. Simply type in a guest’s name or confirmation/folio number and you’ll find all occurrences in reservations, folios, history, and guest profiles. The guest services feature is a database of concierge-type information for your guests, such as restaurants, activities, airlines, shopping, churches, or anything else your guests may ask for. This information can be printed on-demand in an easy-to-read and attractive format for your guests. Track prospects and enquiries with an integrated database, and then perform mailings from the compiled information. Conduct e-mail marketing from your guest profiles. Communicate key information to staff with the internal e-mail system. Special receipts can be printed from any reservation or folio to create your own baggage claim checks, coupons, vouchers, or passes. Add multiple packages on-the-fly to any reservation or folio. These can be dinner-and-show combinations, spa treatments, or recreational packages, for example. Add to-do’s or reminders to any reservation, folio, or group block. Groups The PMS makes it easy for your sales department to create and manage group blocks. Set a cut-off date to automatically release unsold rooms to general availability. Print group contracts directly from the PMS, and customize the appearance and sections of the contract to suit your hotel's needs. Specify charge routing and master billing options prior to the group's arrival. The PMS provides you with very flexible charge routing options. Easily manage rooming lists with our unique import/export feature: group leaders can send you a spreadsheet with the rooming list for easy importing into the group block. Quickly perform group check-ins and group checkouts and setup charge routing on the fly, and print easy-to-read and concise master bills for the group leader. Create room allotments for wholesalers and travel agents

