Raise your hotel’s level of service to new heights! Having a guest kiosk can help hotels of all types provide better service to their guests
- Eliminate long lines - After a long day of travel, the last thing a weary business traveller wants to do at your hotel is wait in another line. The Kiosk eliminates the front desk line and quickly gets your valued guest to their room.
- Offer guests a new convenience - Many upscale, mid-market, and economy hotels are rolling out check-in/check-out kiosks for their guests – they realize their guests want more options, such as faster service, shorter lines, and privacy.
- Provide better service - When routine check-in/check-out tasks are handled by the guest kiosk, your front desk staff can provide personal attention to other guests, allowing your hotel to stand above your competition. The guest kiosk is easy to use and guests who want self-service can easily check-in or check-out in under a minute.
The guest kiosk offers a variety of features to help offload routine check-in and check-out functions from your busy front desk.
Reservation check-ins
- Sell room upgrades with full pictures and descriptions
- Allow the guest to update their contact information
- Handles all payment terms per your hotel’s policies and procedures
- A keycard can be encoded and dispensed, along with printed room directions
- Any waiting messages are displayed for guests with reservations
- Walk-in guests can select room types based on their stay requirements and availability
Check-outs
- Guests swipe their keycard to access information
- View folio and process payment
- View any waiting messages
- Print or e-mail their folio
- Complete brief guest satisfaction survey
Multi-language capabilities
- Display all text in up to four languages
- Language entries are completely customisable
- English, Spanish, French, and German are included
