Unified Communications is a hot topic in the business world, but what does it actually mean? Essentially it is the ability to send a message on one medium and receive it on another and vice versa. For example someone could call you on your mobile and leave a message on your mailbox. This is then centralised to a single voicemail system and sent as an email to your inbox, which you then read on your PDA. It can also encompass flexible and remote working, and presence & availability.

Unified Communications in its entirety will not suit every business, however even small businesses can take advantage of the functionality at a price which is right for them. Dataphone can guide you through the maze of information to create a solution which addresses your needs, providing you with excellent service and value for money, helping you to improve the service you offer to your customers, crucial at this point in time.