Considering the evolving situation around coronavirus/COVID-19, we’d like to reassure you that the safety and welfare of our staff and customers is paramount and to reassure you that we have strong contingency plans in place to support our customers.
The current situation has led to a higher than normal number of support requests and we are dealing with these in order of priority. Please bear with us, during particularly busy times and when following up a support enquiry help us to help you, by having your ticket reference available.
We will continue to review the measures we take to prevent the spread of the virus and support our customers, in line with Government recommendations.
It is always our aim to provide the highest level of service at all times and especially during this period of uncertainty. We will be limiting visits and where a visit is necessary we will be taking extra precautions to protect all parties involved.