Dataphone Response & Fix Time Statistics 2012 to 2016
At Dataphone our reputation is built upon what we deliver rather than what we promise. We are very proud of the level of customer service which we provide to our customers, year after year.
The graphs below show the maintenance response times over the past 5 years. Despite the obstacles that we all encounter from time to time including fuel rationing, severe weather conditions and terrorist activity, we consistently deliver a great service.
“It has been a great pleasure to have dealt with Dataphone for over 25 years.
Although the industry has changed the ongoing commitment from both Oak and Dataphone to provide good solutions to our mutual customers has continued to be a bedrock of our relationship.”
“Engineer was friendly, approachable, patient- all round lovely guy.”
“Lease UK has enjoyed an excellent business relationship with Dataphone Communications for many years & the quality of their leasing portfolio is very good. More importantly, Dataphone have always conducted itself with the utmost integrity which means that their customers are always assured of agreements that best suit their requirements.”
“Dataphone are without doubt one of our most experienced and respected business partners. Over 20 years’ expertise in selling and supporting NEC products enables Dataphone to stand aside from their competitors.
Their commitment to providing NEC technology to countless businesses over this impressive duration means we would have no hesitation in recommending them as a partner of choice for any businesses communication requirements.”